Business Water Consultants

Switch your business water suppliers and save, or let us take a look at your invoices and make sure you’re not due a rebate.

Switch Suppliers

Recent rule changes (April 2017) means that businesses across the UK are able to switch their water suppliers for more competitive rates for both water and sewerage. However, it’s never really that simple.

Water Rebates

You could be being billed incorrectly for your water supplies. Suppliers don’t always take car parks or other land into consideration when they bill you, which means they could be billing you more than you owe.

We’ve secured rebates for a surprising amount of our clients now (one of which is worth £17,000 and went straight into our client’s pockets!), and it’s as easy as a site survey and a couple of discussions with your current supplier.

If you want to make sure you haven’t been billed incorrectly, contact us today.

General Category	Types of Personal Data in that category	Retention Periods
Identity Information	This is information relating to your identity such as your name (including any previous names and any titles which you use), gender, marital status and date of birth	1 year
Contact Information	This is information relating to your contact details such as e-mail address, addresses, telephone numbers	1 year
Marketing Information	This is information relating to your marketing and communications preferences.	1 year
Website, Device and Technical Information	This is information about your use of our website and technical data which we collect (including your IP address, the type of browser you are using and the version, the operating system you are using, details about the time zone and location settings on the device and other information we receive about your device)	1 year

Purpose	Legal Reason(s) for using the personal information
To enrol you as a customer	Contract Reason. Legitimate Interests Reason (in order to offer you services which helps us to develop our business)
To manage our contract with you and to notify you of any changes	Contract Reason. Legal Obligation Reason.
To comply with audit and accounting matters	Legal Obligation Reason
For record keeping, including in relation to any guarantees or warranties provided as part of the services	Contract Reason. Legal Obligation Reason.
To improve the services which we supply	Legitimate Interests Reason (in order to improve the services, for future customers and to grow our business
To recommend and send communications to you about services that you may be interested in. More details about marketing are set out in section 11 below	Legitimate Interests Reason (in order to grow our business) Consent Reason
To ensure the smooth running and correct operation of our website	Legitimate Interests Reason (to ensure our website runs correctly)
To understand how customers and visitors to our website use the website and interact with it via data analysis	Legitimate Interests Reason (to improve and grow our business, including our website, and to understand our customer’s needs, desires and requirements)

Business Water Consultants

Switch your business water suppliers and save, or let us take a look at your invoices and make sure you’re not due a rebate.

Switch Suppliers

Water Rebates

(a) by phoning us on 01323 400800;

(b) by e-mailing us at info@pro-eco.co.uk; or

(c) by writing to us at Pro-Eco LTD, The Town House, Market Street, Hailsham, BN27 2AE.

1. Key Definitions

2. Details of personal information which we collect and hold about you

3. Details of special information which we collect and hold about you

4. Details of how and why we use personal information

5. Details of how we collect personal information and special information

6. Details about who personal Information may be shared with

7. Details about transfers to countries outside of the EEA

8. Details about how long we will hold your personal information

9. your rights under data protection law

10. Marketing

11. Complaints

12. Third Party Websites